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Attract, Retain and Delight More Customers. Grow Your Business Now With Zoho CRM.

Compare Editions Enterprise Professional Standard Free

$35 /user /month $20 /user /month $12 /user /month Free for 3 Users

Sales Force Automation        

Leads Yes Yes Yes Yes

Contacts Yes Yes Yes Yes

Accounts Yes Yes Yes Yes

Opportunities Yes Yes Yes Yes

Tasks, Calendar, Call Log, and Notes Yes Yes Yes Yes

Integration with LinkedIn Yes Yes Yes Yes

Integration with Twitter Yes Yes Yes Yes

Integration with Facebook Yes Yes Yes Yes

Sales Forecasting Yes Yes Yes

BCC dropbox for email Yes Yes

Pulse Yes Yes

Macros Yes Yes

Multiple Currencies Yes

Contextual Custom Related Lists Yes

Marketing Automation        

Email Templates Unlimited Unlimited 100 2

Email Opt-out Yes Yes Yes Yes

Mass Email 1000 emails/day 500 emails/day 250 emails/day

Campaigns Yes Yes Yes

Auto-responders Yes

Customer Support        

Cases Yes Yes

Solutions Yes Yes

Inventory Management        

Products Yes Yes

Price Books Yes Yes

Sales Quotes Yes Yes

Sales Orders Yes Yes

Invoices Yes Yes

Vendors Yes Yes

Purchase Orders Yes Yes

Document Library        

Folder Sharing Yes Yes Yes

Attach Documents Yes Yes Yes

File Versioning Yes Yes Yes

Reviews Yes Yes Yes

Analytics        

Standard Reports Yes Yes Yes Yes

Custom Reports Yes Yes Yes

Schedule Reports Yes Yes Yes

Standard Dashboards Yes Yes Yes

Custom Dashboards Yes Yes Yes

Web Forms        

Web to Lead Form 20 10 5 1

Web to Contact Form 20 10 5 1

Web to Case Form 20 10

Notify Owner Yes Yes Yes

File Storage        

Default Storage 512 MB /User 256 MB /User 256 MB /User 256 MB /Org

Additional Storage $4/month/GB $4/month/GB $4/month/GB

Data Administration        

Data Storage (All Modules) Unlimited Unlimited 100,000 5000

Import Data (per batch) 20,000 10,000 10,000 1000

Export Module Data Yes Yes Yes Yes

API for Third-party Integration Yes Yes Yes Yes

Monthly Data Backup Yes Yes Yes

Additional Data Backup $10/request $10/request $10/request $10/request

De-duplicate Data Yes Yes

Security Administration        

Profiles 25 15 5

Organizational Hierarchy (Roles) 250 10 5

Field-level Security Yes Yes

Data Sharing Rules Yes

Groups Yes

Product Customization        

Page Layout Yes Yes Yes Yes

Rename Tabs Yes Yes Yes Yes

Custom Fields Yes Yes Yes

Custom Links Yes Yes

Tab Groups Yes

Web Tabs Yes

Workflow Management        

Workflow Rules 30/module 10/module 3/module

Workflow Alerts Yes Yes Yes

Workflow Tasks Yes Yes Yes

Assignment Rules Yes Yes

Webhooks Yes Yes

Field Updates Yes Yes

Custom Functions Yes

Time-based Actions Yes

Automated Pulse Follow-ups Yes

Case Escalation Rules Yes

Zoho CRM Integrations        

Integration with Zoho Campaigns Yes Yes Yes

Integration with Zoho Reports Yes Yes Yes

Integration with Zoho Projects Yes Yes Yes

Zoho Mail Add-on Yes Yes

Plug-in for Microsoft Outlook Yes Yes

Plug-in for Microsoft Office Yes Yes

Zoho CRM for QuickBooks Yes Yes

Integration with Zoho Support Yes

Zoho PhoneBridge for Call Centers Yes

Integration with Zoho Creator Yes

  Try Now! Try Now! Try Now! Sign Up Now!

 

Mobile Edition Enterprise Professional Standard Free

 

iPad, iPhone, Android and BlackBerry devices Yes Yes Yes Yes

View Records Yes Yes Yes Yes

View Related Records Yes Yes Yes Yes

Search Records in Phone or Zoho CRM Service Yes Yes Yes Yes

Send Email to Leads & Contacts Yes Yes Yes Yes

Make Phone Calls Yes Yes Yes Yes

View Customer Location in Google Maps Yes Yes Yes Yes

View Records in Offline Mode Yes Yes Yes Yes

Create, Edit or Delete Records Yes Yes

Log Phone Calls Yes Yes

Create, Edit or Delete Records in Offline Mode Yes Yes

 

 

Attract, Retain and Delight More Customers. Grow Your Business Now With Zoho CRM.

Compare Editions Enterprise Professional Standard Free

$35 /user /month $20 /user /month $12 /user /month Free for 3 Users

Sales Force Automation        

Leads Yes Yes Yes Yes

Contacts Yes Yes Yes Yes

Accounts Yes Yes Yes Yes

Opportunities Yes Yes Yes Yes

Tasks, Calendar, Call Log, and Notes Yes Yes Yes Yes

Integration with LinkedIn Yes Yes Yes Yes

Integration with Twitter Yes Yes Yes Yes

Integration with Facebook Yes Yes Yes Yes

Sales Forecasting Yes Yes Yes

BCC dropbox for email Yes Yes

Pulse Yes Yes

Macros Yes Yes

Multiple Currencies Yes

Contextual Custom Related Lists Yes

Marketing Automation        

Email Templates Unlimited Unlimited 100 2

Email Opt-out Yes Yes Yes Yes

Mass Email 1000 emails/day 500 emails/day 250 emails/day

Campaigns Yes Yes Yes

Auto-responders Yes

Customer Support        

Cases Yes Yes

Solutions Yes Yes

Inventory Management        

Products Yes Yes

Price Books Yes Yes

Sales Quotes Yes Yes

Sales Orders Yes Yes

Invoices Yes Yes

Vendors Yes Yes

Purchase Orders Yes Yes

Document Library        

Folder Sharing Yes Yes Yes

Attach Documents Yes Yes Yes

File Versioning Yes Yes Yes

Reviews Yes Yes Yes

Analytics        

Standard Reports Yes Yes Yes Yes

Custom Reports Yes Yes Yes

Schedule Reports Yes Yes Yes

Standard Dashboards Yes Yes Yes

Custom Dashboards Yes Yes Yes

Web Forms        

Web to Lead Form 20 10 5 1

Web to Contact Form 20 10 5 1

Web to Case Form 20 10

Notify Owner Yes Yes Yes

File Storage        

Default Storage 512 MB /User 256 MB /User 256 MB /User 256 MB /Org

Additional Storage $4/month/GB $4/month/GB $4/month/GB

Data Administration        

Data Storage (All Modules) Unlimited Unlimited 100,000 5000

Import Data (per batch) 20,000 10,000 10,000 1000

Export Module Data Yes Yes Yes Yes

API for Third-party Integration Yes Yes Yes Yes

Monthly Data Backup Yes Yes Yes

Additional Data Backup $10/request $10/request $10/request $10/request

De-duplicate Data Yes Yes

Security Administration        

Profiles 25 15 5

Organizational Hierarchy (Roles) 250 10 5

Field-level Security Yes Yes

Data Sharing Rules Yes

Groups Yes

Product Customization        

Page Layout Yes Yes Yes Yes

Rename Tabs Yes Yes Yes Yes

Custom Fields Yes Yes Yes

Custom Links Yes Yes

Tab Groups Yes

Web Tabs Yes

Workflow Management        

Workflow Rules 30/module 10/module 3/module

Workflow Alerts Yes Yes Yes

Workflow Tasks Yes Yes Yes

Assignment Rules Yes Yes

Webhooks Yes Yes

Field Updates Yes Yes

Custom Functions Yes

Time-based Actions Yes

Automated Pulse Follow-ups Yes

Case Escalation Rules Yes

Zoho CRM Integrations        

Integration with Zoho Campaigns Yes Yes Yes

Integration with Zoho Reports Yes Yes Yes

Integration with Zoho Projects Yes Yes Yes

Zoho Mail Add-on Yes Yes

Plug-in for Microsoft Outlook Yes Yes

Plug-in for Microsoft Office Yes Yes

Zoho CRM for QuickBooks Yes Yes

Integration with Zoho Support Yes

Zoho PhoneBridge for Call Centers Yes

Integration with Zoho Creator Yes

  Try Now! Try Now! Try Now! Sign Up Now!

 

Mobile Edition Enterprise Professional Standard Free

 

iPad, iPhone, Android and BlackBerry devices Yes Yes Yes Yes

View Records Yes Yes Yes Yes

View Related Records Yes Yes Yes Yes

Search Records in Phone or Zoho CRM Service Yes Yes Yes Yes

Send Email to Leads & Contacts Yes Yes Yes Yes

Make Phone Calls Yes Yes Yes Yes

View Customer Location in Google Maps Yes Yes Yes Yes

View Records in Offline Mode Yes Yes Yes Yes

Create, Edit or Delete Records Yes Yes

Log Phone Calls Yes Yes

Create, Edit or Delete Records in Offline Mode Yes Yes